Refund policy

At Saddy Squishies, we want you to love your order!

All sales are final. Due to the nature of our products, we do not accept returns, exchanges, or offer refunds for change of mind, incorrect purchases, or buyer’s remorse.

If your order arrives damaged, defective, incorrect, or you experience a quality issue, we’re here to help. Please contact our Customer Support team as soon as possible at saddysquishies@gmail.com with:

● Your order number

● A description of the issue

● Clear photos of the product and packaging (if applicable)

We recommend reaching out within 7 days of delivery so we can review your claim promptly.

If we determine there was an issue with your order, we’ll work with you to provide an appropriate solution, which may include a replacement or other resolution at our discretion.

Thank you for supporting Saddy Squishies! 💖